Supply Chain Subject Matter Expert
Description
The Supply Chain Practice Leader is passionate about the profession. They are a problem solver, innovator and have intellectual curiosity. They will have a desire and heart for making an impact on the profession. They will ensure the design, development, and delivery of high-quality content, product and solutions for procurement and supply chain practitioners. The product and solutions they develop will solve organizational and/or the practitioners’ current challenges or future anticipated challenges that meet or exceed customer expectations and drive revenue. The role will help ensure the product and solutions offered help maintain or advance market leadership in procurement and supply chain education, assessments, content, and thought leadership.
The incumbent will regularly facilitate interactions with team members, members, customers, volunteers, subject matter experts, suppliers, and stakeholders to develop content, collaborate, answer questions, share and gather information, coordinate, plan or advise. They will also proactively stay current in the profession and anticipate or predict future trends.
Functional responsibilities will include facilitating discussions with both internal and external stakeholders to understand customer challenges and develop or recommend solutions to fill customer needs. The Practice Leader will also present to customers on key supply chain topics or challenges, product solutions, and assist the sales team as needed as a supply chain SME with expertise in product solutions. Additionally, this role will work with corporate clients to improve supply chain performance by training supply management professionals. The successful applicant must be a dynamic communicator who can engage customers and class participants from a variety of backgrounds, levels of experience, and industries.
Success in the position will require understanding procurement and supply chain management and connecting customer conversations and feedback to develop or update content, products and solutions. Also, experience with action learning techniques including training, change management, and facilitating exercises, case studies, as well as solid experience in Procurement and/or Supply Chain. Excellent presentation skills and customer relations are a must.
Required Skills:
• 8+ years’ experience in Procurement, Supply Chain, Logistics or a related function. CPSM or equivalent certification preferred.
• Ability to travel to facilitate training classes, speaking engagements, and customer meetings when needed
• A dynamic, engaging communication style
• Strong presentation skills, in-person and in a virtual environment
• Competent with data analysis where it is required for demonstration in training delivery and content development. Advanced Microsoft Excel or equivalent preferred.
• Ability to use technology, laptop computers, and the Microsoft Office suite of tools
• Consultative skills
• Customer focus (Internal & External)
• Thought Leader in Procurement or Supply Chain
• Ability to take data/information and tell the story
• Goal achievement & results attainment
• Organizing and planning work projects
• Collaborative teamwork
• Critical thinking & analysis
• Problem solving
• Personal accountability
• Technical knowledge and functionality
Desired Skills:
• Ability to multi-task and contribute to several projects simultaneously
• Desire to work within a high-volume production environment
• Focus on service level and continuous improvement
• Proficiency with application of adult learning concepts
• Ability to create and edit video footage as needed
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